One-window operation: DHA cell to streamline process for building plans

KARACHIThe Defence Housing Authority (DHA) has established a Central Control Cell (CCC) to guide residents in the process of completing formalities to get the approval of the building plan for the construction of houses.

The CCC, which was set up on the directions of DHA’s executive board president Lt Gen Mohammad Ijaz Chaudry, is fully operational and is located at the front entrance of DHA’s head office in Phase-I. Its timings are from 9:30 am to 4:00 pm, Mondays through Fridays. Representatives of the DHA, Cantonment Board Clifton and Military Estate Office, who are involved in the process for approving building plans, would assist the residents in completing the formalities. “This one-window operation will reduce processing time by half,” said a DHA handout.

Building plans are approved once the site plan and “A” lease are also submitted at the CCC office. This is followed by a demarcation letter and no-objection certificate by DHA and CBC.

After the construction is completed, the resident is required to submit the completion plan to the DHA for approval. The housing society would then issue an occupancy certificate.

The computerised system will be monitored by senior authorities to ensure that it runs in a smooth and a transparent manner. CCC director Brig (retd) Hassan Raza urged residents to bring their applications to the office with full confidence. All forms and documents can be downloaded from DHA’s website.

Published in The Express Tribune, August 16th, 2012.